Support for carers

Email support@careqrcode.com for priority support. We reply within one business day for Australian Eastern time.

Common questions

How do I print QR codes?

Download the QR image from any profile card and print on standard label paper. For outdoor use, laminate or use weather-proof stickers.

What if details change?

Edit the profile and the QR instantly shows the latest info - no new codes required.

Where is data stored?

Neon stores encrypted data in Australia. Only signed-in carers with access to the account can update details.